Software as a service

    Domain

    • Self-service multi-tenant application management

    Problem

    • Build a multi-tenant self-service management engine delivered as SaaS.
    • Support customer on-boarding including MSPs and resellers.
    • Enable MSPs to create customized service packages for their customers.

    Challenges

    • Customer on-boarding.
    • Enable metering and insights into usage at various levels.
    • Multi level hierarchy of users and customized permission models.
    • Support entitlements at all service execution points.
    • Audit all changes and enable authorized change management.

    Solution

    • Multi-tenant aware software architecture.
    • API driven model to enable integration.
    • Define granular resource and features metering.
    • Custom permission model.

    Related Projects